No Data Selling
Your account details, payment history and gaming preferences are never sold to advertisers or third-party brokers. We keep your data for your account only.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built wd tunai around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
How We Protect Your Information
wd tunai collects and processes your personal information to deliver account services, process payments through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported regions. We use encryption and secure servers to protect your data. Your information is never sold to third parties. We retain your details only as long as needed to maintain your account and fulfil legal
obligations. Where local law permits, you can request access to or deletion of your personal data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
Privacy Standards We Follow
Encryption Standard
All payment and account data travels through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS transactions are protected by the...
Regular Audits
We conduct quarterly security reviews to identify and close any gaps. Third-party auditors verify our data handling practices meet industry...
Staff Training
Every team member handling your data completes privacy and security training annually. We maintain strict access controls so only authorised...
Incident Response
If a security issue occurs, we notify affected users within 24 hours and take immediate steps to prevent further exposure...
Legal Compliance
wd tunai operates under Indonesian regulations and international data protection standards. We comply with all local requirements for payment processing...
Cookie Transparency
We use cookies only to remember your login, track site performance and show relevant content. You can disable non-essential cookies...
BENCHMARKED
What Sets Our Privacy Approach Apart
Local Payment Focus
We process DANA, OVO, GoPay and QRIS payments locally, meaning your financial data stays within Indonesia's regulatory framework and trusted payment networks.
Minimal Collection
We ask only for information needed to verify your account, process payments and comply with law. No unnecessary fields, no hidden data requests.
User Control
You can update your privacy settings, opt out of marketing emails and request your data anytime. We don't make privacy choices for you.
Clear Language
This policy is written in plain English, not legal jargon. We explain what we do with your data in terms you can actually understand and act on.
Regular Updates
When we change how we handle your data, we notify you in advance and explain why. You're never surprised by new privacy practices.
Accessible Support
Our privacy team responds to questions and data requests quickly. You don't need a lawyer to understand your rights or exercise them with us.
Privacy Across Your Account
Login Security
Your password is hashed and never stored in plain text. Two-factor authentication is available to add an extra layer of protection to your account.
Session Privacy
Your lobby activity, game history and betting records are encrypted and visible only to you. We don't track your behaviour outside wd tunai.
Payment Isolation
DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways. Your banking details are never stored on our servers.
Account Deletion
You can request permanent account closure anytime. We delete your personal data within 30 days, except where law requires us to keep records.
Communication Control
Manage your email and SMS preferences in account settings. Unsubscribe from promotions with one click; we respect your communication choices.
Data Export
Request a copy of all your personal data in a readable format. We provide your account history, transactions and profile details within 14 days.
Privacy Policy Questions
We retain your account information for as long as your account is active. After closure, we keep records for seven years to comply with Indonesian financial regulations, then delete everything except what law requires us to archive.
Yes. Payment details are processed through encrypted channels and never stored on our servers. We work with certified payment processors who meet international security standards. Your banking information stays between you and your payment provider.
Absolutely. Log into your account and visit Privacy Settings, or email our support team. We'll send you a complete export of your personal data, account history and transaction records within 14 days.
We share data only with payment processors, fraud-prevention services and legal authorities when required by law. We never sell your information to advertisers, marketers or third-party brokers.
We monitor our systems 24/7 for threats. If a breach occurs, we notify affected users within 24 hours, explain what happened and what steps we're taking to prevent it. We also report to relevant authorities as required.
Request account closure in your settings or contact support. We delete your personal data within 30 days. Some records may be kept longer if required by law, but your account access and payment history are removed immediately.
Yes. Unsubscribe from any email by clicking the link at the bottom, or manage all communication preferences in your account settings. Changes take effect within 24 hours.